Launch pricing: every plan starts with 7 days free

Support for launch, security, and everyday operations.

Get help connecting Meta, issuing your first MCP key, reviewing the access model, or troubleshooting billing and operator workflows.

Email support Review setup flow

Team member helping a colleague at a laptop — Support focuses on the practical steps between Meta OAuth and the first audited tool call.

Support covers the control plane end to end.

Whether the issue starts in Meta permissions, billing state, an MCP key, or a client configuration, the goal is to get the team to a clean audited workflow.

Launch support

Get help connecting Meta, enabling ad accounts, and issuing the first MCP key.

Security questions

Review token storage, team scoping, account checks, and logging behavior before rollout.

Operator help

Troubleshoot billing, Meta permissions, OAuth refresh, and MCP client configuration.

Common reasons to contact support.

Send the team name, the account you are working with, and the MCP client you are configuring. Do not send raw access tokens or full API keys.

Keep secrets out of support messages

Share API key prefixes, account names, and timestamps instead of full keys, tokens, or Meta secrets.

Meta Login for Business connection issues

Ad account discovery or enablement questions

MCP client key setup and endpoint configuration

Billing, subscription, and portal access

Security review for token storage and audit logs

Frequently asked questions.

Short answers for teams reviewing whether EasyBissy fits their AI operating model.

Does EasyBissy replace Meta Business Manager?

No. EasyBissy sits between your team, your AI client, and Meta APIs so tool calls are scoped, checked, and logged.

Do AI clients receive our Meta access token?

No. AI clients authenticate with an EasyBissy MCP key. Meta access tokens stay encrypted at rest inside the control plane.

Can we choose which ad accounts are usable?

Yes. Connected ad accounts belong to a team, and MCP requests must resolve to an allowed account before tool execution.

What happens before billing is active?

Teams can sign in and prepare their workspace, but Meta connection, key creation, and tool execution require an active subscription.